Forum Discussion

Seasoned Newcomer

4 months ago

Solved

Battle pass gone missing when purchasing through Steam

I’ve already submitted a support case, but I wanted to voice just how incredibly frustrating this experience has been. I purchased the Ultimate Edition through Steam, which is supposed to include the...

missing content

Midnight9746
4 months ago
Meowhch I got bad news for you:

You had bought Split 1's Battle Pass and we are now in Split 2, (so Split 1's Battle Pass is no longer active).

SHAPEIWNL

Rising Newcomer

2 days ago

Well. I bought the split2 battle pass. And steam took the money but the battle pass did not get delivered. Been in contact with EA a couple of times. They say the purcase never went trough, but the money is gone and steam says the purchase went trough on their end.

Midnight9746
Hero+
2 days ago
SHAPEIWNL Did you log into the game through Steam after purchase?

I'm asking because your Steam Account knows you made the purchase but until you log into the game through Steam, your EA Account and other platform accounts won't know that the Battle Pass was bought.