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Sushimonster199's avatar
Sushimonster199
1 year ago
Solved

Battle Pass progress reset/lost, missing or new items

I leveled my battle pass to 110 and unlocked both R99's. I even used them in a few games 2 weeks ago. Why is my battle pass RESET to 85??? [CM - Edited title for clarity]
  • EA_Mako's avatar
    EA_Mako
    1 year ago

    Hey everyone,

    Thanks again for the patience while this was under investigation.

    This should now be resolved, but you may need to restart your game to see the correct content if that's not already showing up.

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
1 year ago
Hi @nbq0yoi8s5gj,

No, don't re-purchase the Battle Pass if you had already unlocked it previously.

This should be clearing up for most, so it may be worth relogging to see if that shows back up. We're still looking into the matter otherwise, thanks for hanging in there in the meantime.
Kair0s2's avatar
Kair0s2
1 year ago

Its been a month, and mine hasnt returned yet. i sent tickets with receipts from steam and my card, it says its fixed but it isnt.

  • HisThottson's avatar
    HisThottson
    1 year ago

    A lot of my old battle pass skins and progress seem to have gone missing...

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