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GroentjeSla's avatar
GroentjeSla
6 years ago
Solved

BSOD after launching the game

I've been playing Apex since the release until Season 2 with +260hours ( Never had a problem playing before ). After formatting my computer 1 month ago i receive everytime a BsoD after launching the...
  • GroentjeSla's avatar
    GroentjeSla
    6 years ago

    @NikTooTTV So after a couple of days trying everthing that you told me , nothing worked at the end.

    A cousin of mine ( who is speciliast/ work with Pc reparation) did a check in my pc files with Teamviewer and apparently i had a lot of 'trash' between the pc files, but even so everything should work correctly.

    He still gave the the best option to format everything.
    We did it toguether today ( 08/11) so there could be no mistakes or unnecessary things installed. And the end the game works again.

    Very happy that i can joyn the Apex community again! So excited to play.

    @Jaggho_YT maybe you should try the same!

    @NikTooTTV  Thank you so much for your time and pacience! I appreciated very much your help.

NikTooTTV's avatar
NikTooTTV
6 years ago

hmmm.. did you by chance to a fresh start or just formatted your SSD? It could be that your paging file might have defaulted and is too small now. Do you have logging enabled in game settings? 

  • GroentjeSla's avatar
    GroentjeSla
    6 years ago
    @NikTooTTV It was a fresh start and formatted ssd aswell. Just changed the pagefille with that 50% marge ( 24GB now ) but still crashed :/ What you mean by logging enabled ?
    • NikTooTTV's avatar
      NikTooTTV
      6 years ago

      @GroentjeSla  sorry I apparently didnt submit my response last time so big fail on my part :/. So there's a couple of options in origin that save logs when you run it. There is also windows debugging tools that you can use to check what's going on under the hood. First make sure that you have system failure set to save small memory dumps in startup and recovery. Press the windows key and type advanced system settings > advanced tab > settings under the startup and recovery section. (I attached a screenie of the window) Your options and path options might look different but take note of the path directory that your dump files will save to. If you already had this configured as such then go ahead and open the windows debugger tool, open the dump found in that path. If not, then you are going to have to create the dump by trying to run apex again. If you get the bsod again, then the dump file will be saved to that path. 

      @Jaggho_YT Have you tried to run a DxDiag? Press the windows key and type DxDiag.exe and run that. 

      • GroentjeSla's avatar
        GroentjeSla
        6 years ago

        @NikTooTTVBefore doing all this. A couple of days ago i reinstalled the game on a new drive ( have 2 atm ) just to test if the problem was not
        with the first one. Today, after making a small memory dump file. I run the game and got BSoD, then i opened a debugging tool, and after opening it i got this message:
        Memory manager detected 48640 instance(s) of page corruption, target is likely to have memory corruption. I did run a DxDiag jus to be sure. No error found.
        So ? I got a memory problem ?

        At this moment the only solution i see is formatting my pc again. Have seen that i have a lot o files and programs that i dont want to loose/reinstaling by the lack of time.

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