Forum Discussion

YetiDelivery's avatar
3 years ago
Solved

Can’t connect to Apex.

“Lost connection to Xbox Live and EA servers”

I play on xbox and have never had this issue. I was in game just moments before. I have changed internet, reset cache, removed USBs, power cycled, changed servers etc. I can load into other games but not Apex. I imagine the next step is reinstalling but I wanted to ask here first I am frustrated as heck with this. Please let me know if there is a quick fix.

15 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hello, @Redwindop21 

    When exactly are you getting the error about connecting? Also, are you playing over a wired or wireless connection?

  • When I try to log in the game it shows the error. I play with wireless connection.

  • MrAfterHours's avatar
    MrAfterHours
    3 years ago

    there has to be a better answer than "uninstall and reinstall".  this was the solution to apps on windows98! 🤨

  • Redwindop21's avatar
    Redwindop21
    3 years ago

    I had already tried that and still shows the the still can’t log in to apex. It just shows lost connection.

  • Hey I’ve been having trouble playing Alex each time I try to play I can’t see my stats in game and can’t even load into firing range I’ve tried everything you have said on how to fix this issue and nothing is working