Forum Discussion

hoctorcm's avatar
hoctorcm
5 years ago
Solved

Can’t hear squad members in game chat

I can’t hear any of my squad mates in game, I have an xbox one.
  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    @MrBlonde8581 

    Have you checked all the volume settings? Also, make sure your chat volume isn't turned down. When you look at the party, do you see others flashing when they speak?

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

Hi there, @hoctorcm.

Let's see if we can find out what's going on. What headset are you using? Also, have you tried hard restarting your Xbox since this started happening? Thanks!

MrBlonde8581's avatar
MrBlonde8581
5 years ago

Headphones: Steel Series Artic 9X

Hard reset but issue wasn't resolved. Checked settings and game chat is ON. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @MrBlonde8581 

    Have you checked all the volume settings? Also, make sure your chat volume isn't turned down. When you look at the party, do you see others flashing when they speak?

    • repxr_03's avatar
      repxr_03
      4 years ago

      I’m having the same problem and I did everything you said to do and check and still can’t hear anyone

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        4 years ago

        Hello, @repxr_03 

        What headset are you using?

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