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9mips's avatar
9mips
2 years ago
Solved

Cannont unlink my steam account

Cannot unlink steam account from ea In ea we have "connections", there i have steam(only one button is available "link"), when i try to connect my new account it says that one account have already l...
EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
2 years ago
@Fresco_7x,

In that case I'd reach out to Steam support to see if they can reactivate that Steam account for you. Otherwise your best option might just be to make a new EA account and link your Steam to that instead.
Fresco_7x's avatar
Fresco_7x
2 years ago

Ok, so i had a steam account which was deleted/deactivated way back, used to play Apex Legends, say. The Origin account associated to it had all of my other games too. With my current steam account I have purchased Battlefield, say, then I need to create new EA Account just to be able to play battlefield? Rubbish!
Why am i not unable to unlink my associated steam account from Connections tab on the EA App? Why is it not visible there?

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @Fresco_7x,

    Again, it's because an EA account can only ever be linked to one of a specific type of account in its lifetime. If you look at the article I linked above:

    When you link accounts, it creates a lifetime link to protect you from malicious activity and help prevent performance issues in your games.

    You can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as that EA Account has never had the same account type linked to it before in its lifetime.

    That means if you unlink an Xbox gamertag from your EA Account, you can’t link a different Xbox gamertag to it in the future.

    I understand that making a new EA account for you to link your Steam to it isn't ideal, but it's the best advice I have.

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