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Feedexinfinity's avatar
Feedexinfinity
7 years ago
Solved

Cannot click on legends/store/armory

So something really weird just happened, after a match i went to the home screen and i couldn't click on the legends/armory/store tabs, also my currencies in the top right were lines going from one end to another, i decided to play a match since its prob just a bug, but when going to the hero select screen i somehow had caustic unlocked even though i havent even bought him yet. I was also able to pick him but when the match was about to start i quickly quit the game. Am i hacked or is this a well known bug ? 

  • Zeelmaekers's avatar
    Zeelmaekers
    7 years ago

    @EA_Cade wrote:

    Hey all, we're aware and working on this now. No ETA to provide at the current moment. 

    I'm marking this as solution for visibility.

    This issue is currently being investigated.

    Update: Try to relog on Origin / restart Apex legends this should solve the issue.

    Update 2: Everything should be back to normal, if you still encounter any issues.

    • Relog in origin / Restart your game.
    • Repair your game
    • Drop a comment with the issue down here.

30 Replies

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  • sandin63498's avatar
    sandin63498
    7 years ago

    Same issue with me on xbox. I didnt have Mirage unlocked yet but now I do, and cant access store and what not. 

  • Toadsvck's avatar
    Toadsvck
    7 years ago

    Just got 12000 xp for a new Legend. Then this happened. Store down?

  • RichAC's avatar
    RichAC
    7 years ago
    @sliperypig22 wrote:

    same here i just claimed my tiwtch prime and this happened

    Same thing here with caustic on pc.  Never unlocked it.  but it put me in the game as him and when I exited I can no longer click on legends or anything else...  Restarting game doesn't help.

    Hope we weren't hacked,  jeez....

  • CaptainScroobie's avatar
    CaptainScroobie
    7 years ago
    yea im getting the same thing right now, and its freaking me out cause i just reported someone on this website and as soon as i go back to the game its doing this
  • RichAC's avatar
    RichAC
    7 years ago
    @CaptainScroobie wrote:
    yea im getting the same thing right now, and its freaking me out cause i just reported someone on this website and as soon as i go back to the game its doing this


    repairing doesn't fix the problem.
  • Zeelmaekers's avatar
    Zeelmaekers
    Hero+
    7 years ago

    @EA_Cade wrote:

    Hey all, we're aware and working on this now. No ETA to provide at the current moment. 

    I'm marking this as solution for visibility.

    This issue is currently being investigated.

    Update: Try to relog on Origin / restart Apex legends this should solve the issue.

    Update 2: Everything should be back to normal, if you still encounter any issues.

    • Relog in origin / Restart your game.
    • Repair your game
    • Drop a comment with the issue down here.
  • CaptainScroobie's avatar
    CaptainScroobie
    7 years ago

    no i mean reported, not repairing, the game before i came back and tried to play again, i got killed by a guy with aim hacks, so i went to this website to report him, its linked all over the apex legends forums, and i come back to the game and its doing that, tried restarting, tried closing everything, nothing is working, and i played a match and didnt get any xp, my match summary still shows the game where the hacker killed me.

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