Forum Discussion

kirstiehope's avatar
5 years ago
Solved

Cannot Connect to EA Servers

This has been happening since crossplay was implemented. Only in the mornings sometimes does it load up no problem but 90% of the time, anytime during the day, it says I have no internet connection a...
  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    @kirstiehope 

    Just to confirm, your Xbox is wired and not on wireless, right? Also, try using alternate DNS servers. From the Xbox One home screen, go to Settings > Network > Advanced settings > DNS settings > Manual. (If Settings doesn't appear on the home screen, select My Games & Apps, then Settings). From there, enter the Primary DNS as "208.67.222.222" and the Secondary DNS as "208.67.220.220". If that doesn't help, try using the google DNS servers which are: primary alt number 8.8.8.8 - secondary alt number 8.8.4.4.