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EdeBruno1's avatar
EdeBruno1
6 years ago

Cannot install on ps4

Hello everyone. I'm trying to install the game for the first time but I get an error "cannot install CE-34016-4" everytime. I'm on ps4 the game size is 44GB but the download is divided into 17GB(the ...
EdeBruno1's avatar
EdeBruno1
6 years ago

@EA_Kent  thanks for the suggestion but it didn't work, same outcome 

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago

@EdeBruno1 

Thanks for giving it a shot. 

I'm wondering if there might be a connectivity issue that's preventing the download from installing correctly. Can we try running through some connection troubleshooting to see if that helps at all? 

A good place to start would be with the basic connectivity troubleshooting steps over at the EA Help website. If you're still running into the same issue after that check out the PS4-specific steps as well. 

Let me know how it goes when you've got the chance. Thanks again!

/Kent

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