Forum Discussion
- After a long run around and discussion with my internet provider, I found that I cannot make the changes mentioned above. They also brought up the great point of you all trying to get me to make changes on my router instead of addressing and fixing the issue on your end. Which honestly makes sense. The game is free to play but I have money in it so I should expect you to fix these issues and make good on this problem.
The reason we ask you to make changes to your router @PlayasLounge is that there is nothing that we can do on our end to fix this issue as it is caused by your router or ISP settings. If your router is blocking or routing traffic in an unusual manner which is causing issues such as you are experiencing then that is something that you need to take up with your ISP. The issue is not being caused by Apex Legends but rather your router/ISP settings.
Darko
- 7 years ago
Why was this not an issue for the first couple of months I was playing and now it is? And why do I not have these issues with any other battle royale or online fps games? You guys should really look into it, and I want a refund for the money I put into this game. This is unacceptable.
- EA_Darko7 years ago
Community Manager
If your router is creating issues for your gaming @PlayasLounge then you do need to speak with your ISP in relation to it. The steps I posted above have helped a number of other users fix the same issue that you are seeing.
Darko
- 7 years ago
So I bought a new router, made the changes you suggested and I still have the same problem. What now?
About Apex Legends Technical Issues
Community Highlights
- EA_Blueberry7 years ago
Community Manager
Recent Discussions
- 7 minutes ago
- 32 minutes ago
- 36 minutes ago