Forum Discussion

5 years ago

Cant add crossplay friends

I am on ps4 and am trying to add an xbox player but when i search it is "not found" and when he searches it is found and an invite is sent but i dont receive it. If anyone knows how to fix it can u p...

EA_Kent

Community Manager

5 years ago

@ninju4821

I see, thanks!

Do you know if either you or your friend are on a child account?

/Kent

PolARsniPE3916

5 years ago

All you ask about is the child restricted account thing, neither mine(ps4)or my friends(xbox) account is child locked or has parental controls on, we both have open cross play ability on, cant add him or see his name when searched and he can search me but the invite never goes through. If theres any soulution someone help please