Forum Discussion

NoobbyGroovy's avatar
NoobbyGroovy
2 years ago

Can't change my account marketing settings in privacy tab

I noticed i wasnt receiving news in apex anymore so i looked at my account and noticed that, sure enough, my in-game news box was unchecked. So i go to click it, and nothing happens. I tried everythi...
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
2 years ago

Try opening the page from another web browser or incognito tab and see if that will allow you to enable those options. In case of any further issues, please get in touch with our support team so they can activate them for you. 

  • NoobbyGroovy's avatar
    NoobbyGroovy
    2 years ago
    @EA_Pulsar I tried all of that I even tried it on different devices but it just doesn't let me click it. I tried to get in contact with support but the queue was stuck at 15 minutes remaining for over half an hour
    • EA_Pulsar's avatar
      EA_Pulsar
      Icon for Community Manager rankCommunity Manager
      2 years ago
      @NoobbyGroovy Try to submit your case again from a different web browser or a new incognito tab and see if that works.

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