Forum Discussion

5 years ago

Cant download and stuck at 0 bit/sec

Hello my download for Apex Legend is not downloading and stuck at this point anyone know the solution? [Admin - cleaned up formatting]

EA_Kent

Community Manager

5 years ago

Hey @mrrdgam3s.

Are you still having issues with the download getting stuck? If so, let's try running through some troubleshooting steps to see if we can get this fixed here.

First, can you try clearing out the Origin cache to see if that helps at all? If there's something in the Origin data itself that's causing this to happen then clearing the cache may help. For more info on how to clear it check out the EA Help website. Let me know how it goes when you can. Thanks!

/Kent