aFrUiTkake
4 years agoNewcomer
Can't get past "please reset your password" screen
I play Apex on my PC through steam, but I also wish to play it through my PS5. I downloaded the game to my PS5. Once I get to the intro screen, I hit X to continue and it always takes me to a "please...
- 4 years ago
Hello @aFrUiTkake
Technically it's possible to link your PSN and Steam to the same EA account, but in the situation described, it looks like your PlayStation is linked to a different EA account and in order to get access to it, you will have to reset the password on the EA account that is linked to your PlayStation. If you are having difficulties finding that EA account, please contact customer support, they might be able to assist with locating the correct account.