Forum Discussion

6 years ago

Solved

Can't load the game model as fast as normally

I cant load the in-game model so fast at apex legends.I can load the model about in 5s but now need wait about 1-2mins.I will see the legends stand in the lobby normally but now the legends disappear...

EA_Kent
6 years ago
@Luci_FerZoL

That's weird! I'm not sure why that would make a difference, but I'm glad to hear it helped. Thanks for letting us know! 👍

/Kent

EA_Kent

Community Manager

6 years ago

@Luci_FerZoL

Thanks, I appreciate it!

When you have the chance can you try setting up a Clean Boot on your PC to see if that makes any difference at all? If there's anything else running on your PC that could be causing this to happen that might help to get around it.

For more info on how to set up a Clean Boot check out the EA Help website. Let me know how it goes when you've got the chance.

/Kent

Luci_FerZoL

6 years ago

@EA_Kent @I think the problem is it doesn't load the model completely before I enter the game, and i dont know why the sound have a little bit lag that I hear

EA_Kent
Community Manager
6 years ago
@Luci_FerZoL

Thanks for giving that a try.

Did this all just recently start happening? Were you not seeing issues like this when you were playing Apex Legends before?

/Kent
- Luci_FerZoL
  6 years ago
  @EA_Kent Just recently happen , doesn't happen before, sometimes I start a game then connect to the competition have this situation like the photo.If i successful start the game it will have some lags like from 60fps drop to 20~30fps.
  - EA_Kent
    Community Manager
    6 years ago
    @Luci_FerZoL
    
    Got it, thanks.
    
    Are you running any sort of GPU management software on your PC, such as MSI Afterburner or Rivatuner?
    
    /Kent