Forum Discussion

Avesane's avatar
Avesane
4 years ago
Solved

Cant see news in Home Screen on apex (on the bottom left where apex packs R too)

I can’t see my news only when I have an apex pack I can see that but nothing else and I know there is something there, I see it with other people but not for me.

  • BetterDaze_'s avatar
    BetterDaze_
    3 years ago
    @caponski_apex wrote:
    @EA_DavidHi David, I also have this problem - News never worked for me.

    Just follow his advice and read my comment, it works.  Go to your EA account online under Privacy I believe and check the box to allow in-game advertising.  Takes about 24 hours after you update that and the news will show back up.  Good luck!

23 Replies

Show More
  • urmomcouch's avatar
    urmomcouch
    4 years ago
    @Avesane Geez, still no fix. I log in with other accounts that I made to check and al the news is there so it has to be account specific. No one helped in chat support either. Was trying to see if more people had this issue but only was able to find a post from you.
  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    4 years ago
    Interesting, if they were ticked before that could be a factor and a change might take a while to propagate through the account system. I'll do some testing on my end and see if I can replicate.
  • Avezue's avatar
    Avezue
    4 years ago
    @EA_David I just checked if I had the boxes ticked and I don’t. it would be logical if this was the problem but I haven't had them ticked so I find that strange.
  • MarryJain's avatar
    MarryJain
    4 years ago

    @EA_David ive been having this issue too for a while now.. I wish there was a fix.. Like another stated.. I even made a new account to see if it showed there and it does.. But on mine nothing.. I have the little globe button at the bottom to push for news but it does nothing when pushed.. I am glad to at least see its not just me.. Ive been trying to search up fix's for some time but this was the first thread i found on the issue.. Please someone help us fix this!!!

  • 4I2I0's avatar
    4I2I0
    4 years ago

    "ive been having this issue too for a while now.. I wish there was a fix.. Like another stated.. I even made a new account to see if it showed there and it does.. But on mine nothing.. I have the little globe button at the bottom to push for news but it does nothing when pushed.. I am glad to at least see its not just me.. Ive been trying to search up fix's for some time but this was the first thread i found on the issue.. Please someone help us fix this!!!" +1 @EA_David 

  • BetterDaze_'s avatar
    BetterDaze_
    3 years ago

    Got mine fixed.  I listened to David's suggestion about checking the boxes for the targeted advertising under my EA account.  Took about 24hrs and now my news is back in the lobby screen after over 6 months of not having it.  Good info, thanks!    I wish getting my EA Play free loot was as easy to fix, have yet t9 actually receive any of it even though i have a year sub to EA Play , EA support and opening a case is a joke!  

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.38,177 PostsLatest Activity: 29 minutes ago