Can't submit my EA Help ticket.

Question

When i try to log in to apex it says that ' this profile is already logged in on another device'. I am trying to reach out to EA Help but cant even submit my ticket. Also not sure what to do with my account, i already changed the password and have 2FA.

applome · Answer

the problem is just fixed on its own somehow...

ea_cuervo · Answer

Hi there,&nbsp;
If you did not log in on any other devices, please make sure to fully re-secure your account to avoid any potential problems. For instructions on how to re-secure your account, please check this article.&nbsp;

Forum Discussion

Can't submit my EA Help ticket.

2 Replies

About Apex Legends Technical Issues

Community Highlights

How to get help with missing packs, coins, or content in Apex Legends?

What to do if your Apex Legends account got banned or suspended

Do Not Unlink Your EA Account

Game Crashes on Loading Startup screen

Community Crashing Troubleshooting Guide

Recent Discussions

My cross progression isn’t working.

Cannot Login on PS5 (Reset Password Prompt)

Frequent occurrence of inactive teammates (bot accounts) in Wildcard matches

No RP given asfter game crashed

My friend can't receive gifts