Forum Discussion

5 years ago

Solved

Code error

Please help!!! apex keeps crashing when I try to load in. It gives me a code error. This is very disappointing as I’ve spent a lot of money and hours on apex. Fix ur guys act. Thanks

TsF Chef

Xbox

EA_Illium
5 years ago
@TsF_Chef Wanted to see if the game is still crashing and giving an error? Can you check for the latest updates for the game and your system and confirm? If so can you try:

Persistent Storage

Go to settings > Select Device & Connections > Then Blue-Ray

Select Persistent Storage > Clear Persistent Storage

 

Alternate Mac:

Go to settings > Select General  > Then Network settings

Go to advanced settings > Alternate Mac address > Select clear

Select restart

2 Replies

EA_Illium
EA Staff (Retired)
5 years ago
@TsF_Chef What if the full message you are getting?
EA_Illium
EA Staff (Retired)
5 years ago
@TsF_Chef Wanted to see if the game is still crashing and giving an error? Can you check for the latest updates for the game and your system and confirm? If so can you try:

Persistent Storage

Go to settings > Select Device & Connections > Then Blue-Ray

Select Persistent Storage > Clear Persistent Storage

 

Alternate Mac:

Go to settings > Select General  > Then Network settings

Go to advanced settings > Alternate Mac address > Select clear

Select restart