code net, code cloud, code leaf
Pls, i have problem with this 3 error codes. Sometimes i can play but second match is not loading and i go to lobby. Pls help.
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHello, @itzdarave.
Have you also tried power cycling your modem/router? If not, please follow these steps: unplug your modem and router. Also, shut down your PC. After 2 minutes plug in the modem and router. Let them come back online completely. Start up your PC and try playing again. Let me know if that helps or not. Thanks!
I've reset modem, router, pc, all in different ways. Even delete, new download. Still does the same thing.
- EA_Aljo
Thanks for letting me know. Do you play on a wired or wireless connection? Also, try updating your DNS settings with the instructions here. I'm going to be ending my shift shortly here. I won't be back until Tuesday so if you need further assistance with this, it would be good to try contacting @EAHelp through Twitter or open a case with a live support advisor here. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you.
- @itzdarave same with me
- EA_Aljo
Hi there, @pandaivian.
If you'd like to go through some troubleshooting, let me know. It would also be good to know if you've taken any steps so far so we avoid trying those again. Thanks!
