Forum Discussion
EA_Neil
EA Staff (Retired)
5 years agoHey @OFIS-Xyed,
I'd like to ask you to not create a multiple of new topics/discussions about the same subject. Having had a look through the other topics you are active in your problem seems that you have problems getting into the game and are located in Pakistan, is that correct?
We believe that this problem is not related to the Code:Net issue where players can not get into their account and rather is ISP related which is why I'd like to ask you not to add your example to that mega thread as it does not seem to be the same problem.
We are having a look into it on our side as well but can only do a limited amount if this indeed has to do with the internet provider itself causing the issue in your region. You could try and see if playing on a VPN improves your performance and/or contact your internet ISP to see if they can help out in any way.
Thank you for your understanding.
- EA_Neil
I'd like to ask you to not create a multiple of new topics/discussions about the same subject. Having had a look through the other topics you are active in your problem seems that you have problems getting into the game and are located in Pakistan, is that correct?
We believe that this problem is not related to the Code:Net issue where players can not get into their account and rather is ISP related which is why I'd like to ask you not to add your example to that mega thread as it does not seem to be the same problem.
We are having a look into it on our side as well but can only do a limited amount if this indeed has to do with the internet provider itself causing the issue in your region. You could try and see if playing on a VPN improves your performance and/or contact your internet ISP to see if they can help out in any way.
Thank you for your understanding.
- EA_Neil
- OFIS-Xyed5 years agoRising Vanguard@EA_Neil thanks for reply i wont make new topics about it but we have different isp's but still have same issue it starts happening with 8.1 update , i can play some games then it will happen alot ,i can play other games fine if you look video you can see when it happens ,i will try some vpn and see how it goes.
- EA_Neil5 years ago
EA Staff (Retired)
@OFIS-Xyed,
We highly understand it's frustrating and it's being looked into on our end as well. Let us know if this makes any difference.
- EA_Neil- Code-_-Leaf-_-005 years agoRising Hotshot@EA_Neil The same problem is arising on multiple ISP's and different regions of the country. If the isp was the problem then surely other games would also be affected by connection issues however only apex started this problem since the ring fury update . Before that we had code net and code leaf issues but it didn't happen every game . Now it's happening every game and it's unplayable
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