Code:net problem
System: PC Nickname: MowMiRandy I have had a problem with my game for a long time, code: net pops up constantly, I heard that people affected by this problem can get a small gift in the form of a w...
Forum Discussion
EA_Mako
Community Manager
Community ManagerHey @MowMiRandy,
It sounds like you're referring to a specific issue that affected a small number of accounts earlier in the season. That was not referring to every person that received a code:net error, as code:net is a general connection error as well.
It doesn't look like your account was affected by the specific issue, however if you're running into code:net we can certainly do some troubleshooting to try and see what could be causing that.
Have you tried any particular troubleshooting steps so far?
@EA_Mako napisał/a:Hey @MowMiRandy,
It sounds like you're referring to a specific issue that affected a small number of accounts earlier in the season. That was not referring to every person that received a code:net error, as code:net is a general connection error as well.
It doesn't look like your account was affected by the specific issue, however if you're running into code:net we can certainly do some troubleshooting to try and see what could be causing that.
Have you tried any particular troubleshooting steps so far?
I tried reinstalling, playing VPN and stuff, but it had little effect
- EA_Mako@MowMiRandy Gotcha!
Switching to a different DNS may be worth trying as well, even if you've attempted connecting via a VPN. There's a bit more info about that on this page: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
Are you on a wired or wireless connection?- I have already gone through the stages of changing ipv6 to ipv4, ipv4 to ipv6, DNS, UTP, and other things of this type, I paid over $ 150 for it in total and lost a month of time and the result is still missing, support gave me the same solutions
- EA_Mako@MowMiRandy
Are you still currently receiving those code:net errors? I'm showing quite a few matches completed normally in the past few weeks here.
I'd just like to get an idea for how often you're still seeing that error, or if it was just for that previous period of time you mentioned.
If this is still currently happening to you and you've already finished the other troubleshooting steps, the next thing we could look at would be a UOTrace. That will give us a better idea of the route your connection's trying to take to get to our servers.
Instructions for that can be found in the previous link as well if you'd like.
Community Highlights
- EA_Blueberry7 years ago
