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N0obah0l1c's avatar
N0obah0l1c
4 years ago

Connection problems please help

I havent been able to play a single match nicely after the maintenance every single time i start the application i keep getting no servers found eventually it connects but then the main problem is wh...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

Hi there, @N0obah0l1c.

What system are you playing on? Thanks!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @N0obah0l1c 

    I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

    • N0obah0l1c's avatar
      N0obah0l1c
      4 years ago

      @EA_AljoIt didnt work i keep getting no server found and when i do connect, after a match im stuck in the connecting to lobby screen. Also if im in firing range and if i try to go back to lobby and cancel i see random players in my lobby or i joined their lobby idk wht thts all about 

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        4 years ago

        @N0obah0l1c 

        Thanks for trying. Next, I'd like you to use alternate DNS settings. Try following the instructions here. If you don't see a difference, try the Google DNS servers. Those are: Primary alt number 8.8.8.8 - Secondary alt number 8.8.4.4.

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