Forum Discussion

5 years ago

Solved

Connectivity Issues (1 players in queue)

So, I haven't been to play Apex since the end of season 9. Whenever I try to start matchmaking I get "1 players in Queue" When I first got this problem, I searched online for how to fix it. ...

EA_Kent
5 years ago
Hi @Vortexalia,

Can we also try setting a different DNS on your PS5 to see if that makes any difference?

You can update the DNS using the steps below:

1. Open the PS5 Settings

2. Select Network

3. Select Settings

4. Select Set Up Internet Connection

5. Choose Set Up Manually

6. Choose WiFi or LAN Cable depending on what type of connection you're using

7. Select DNS

8. Enter 8.8.8.8 as the Primary DNS and 8.8.4.4 as the Secondary DNS. This is the public Google DNS, but I've also seen some people mention that using the public Cloudflare DNS can also help (Primary DNS: 1.1.1.1)

9. Select Done

Let me know if you are still having any of the same issues after that. Thanks!