Forum Discussion

5 years ago

Controller doesn't work with Apex

Apex doesn't work properly with my xbox one controller while every other game works perfectly fine. It detects the controller but in game none of the inputs work and I still see mouse and keyboard in...

LanesEZ

5 years ago

I've attached a dxdiag to the thread.

DxDiagEAHelp.txt83 KB

EA_Kent

Community Manager

5 years ago

@LanesEZ

Thanks, I appreciate it!

When you have a chance can you try something else for me? What happens if you log into Windows through a different admin user account? I'm curious if you're still running into any issues using the controller on a different Windows account.

If you need more details on how to set up a new Admin User in Windows check out the Microsoft support website. Please let me know how it goes once you've had the chance to give it a shot. Thanks again!

/Kent