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LanesEZ's avatar
5 years ago

Controller doesn't work with Apex

Apex doesn't work properly with my xbox one controller while every other game works perfectly fine. It detects the controller but in game none of the inputs work and I still see mouse and keyboard inputs on the button hints even though I can see circle that works as a pointer when the game detects a controller, for example, in the lobby, I can use the A button to open my friends list but the B button doesn't take me back to the lobby. I've tried reinstalling the game, verifying file integrity, using both steam and origin versions, disabling any overlay, starting my PC in a clean boot environment unplugging my mouse and keyboard and every other USB device and everything else I could think of. I'll attach a photo of what my game looks like. 

11 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @LanesEZ 

    Thanks, I appreciate it! 

    When you have a chance can you try something else for me? What happens if you log into Windows through a different admin user account? I'm curious if you're still running into any issues using the controller on a different Windows account. 

    If you need more details on how to set up a new Admin User in Windows check out the Microsoft support website. Please let me know how it goes once you've had the chance to give it a shot. Thanks again!

    /Kent

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