Cpu does not have POPCNT! help

@AlBrz80 When I was talking to EA support about other problem I asked them if it may be caused becouse I dont have a SSE 4.2 instructions but they said that the game doesnt require SSE4.2 Plus if it was the SSE4.2 problem you would get the messege CPU doesnt support SSE4.2 like i got in nba 2k19. So no its only popcnt problem

@AlBrz80  said:

"If minimum set is SSE4.1, after POPCNT fix only Wolfdale chip (Core2duo E7xxx-E8xxx, some Pentiums and Celerons) returns to the game. And K10 and Conroe (Core2 xxxxx) are never fixed."

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All the Yorkfield and Harpertown Core 2/Xeon quads would be fine as well re: SSE 4.1, and those are arguably the most popular (and likely the majority of POPCNT affected folks here).

We can add Anthem to the list of games that patched SSE compatibility issues.

Took them two weeks.

Also replying to an ancient question on here:

Can you run Anthem?

Yes, I can

I don't mean to sound negative but there's something I've been thinking that I want you to know.

This thread has been running for almost a full month, the Phenom thread even longer, and this is the best we've got:

To me, this means only one thing: there's an abysmal chance this issue will ever get any attention on EA Answer HQ. If the Community Manager doesn't communicate with the dev team, this board is basically containment, and we're all more or less wasting our time.

I must also admit that all my attempts at drawing attention to the issue at Reddit basically lead to nothing, with people completely ignoring the issue and behaving not unlike the troll kids that plague threads on here. Reddit is THE board to draw attention to general issues, technical issues not so much.

I was not very lucky on Twitter either. There's a few people trying, but it's not enough to draw attention to the issue.

Conclusion:

- EA Answer HQ is likely a lost cause. We're better off using this thread for updates about this issue rather than trying to draw attention.

Stay here to talk between us, but don't expect anything.

- Twitter is a great place to directly communicate with the devs, but the sheer volume of tweets they must receive makes it unlikely that they will notice the few who are trying.

Join Twitter and send a tweet to these people: @EAHelp , @Respawn , @PlayApex , @VinceZampella . Also use this hashtag: #ApexPOPCNT . Be polite, straightforward, link this thread if you think it's a good idea.

- Reddit is the absolute best place to draw attention to this, but we'd need a lot of people to make anything happen there, especially considering the fact that some people love to hate technical support threads.

Join Reddit and search for a recent POPCNT thread. If you can't find one in the last 24-36 hours, make one yourself making sure that there's a "POPCNT" in the title so that it is easily found by people looking for it.

- Support service usefulness is undefined.

@AlBrz80  Other folks with experience have made a similar observation re: POPCNT's presence in Apex.

Let's pause for a sec to look at the reality of the situation: Apex Legends is a huge multiplatform success.

Respawn undoubtedly has a backlog of issues the length of my arm, in very fine print.

We're a smaller minority in the grand scheme.

Now, the principle reason for the instruction set quagmire, in all likelihood, is that multiplatform support.

The AMD Jaguar cores in the consoles, 2012 generation chips, support SSE instructions up to and including the SSSE3, SSE 4.1, 4.2 and POPCNT era.

So, if your game is an enormous multiplatform success (we haven't seen a specific breakdown of the Apex demographic, but all you need to know is the PS4 has an installed base of 92 million consoles, and the Xbox One is sitting at about 40 million, and this game is 100% free-to-play on both), as a developer you probably don't want to tweak your main multiplatform compiler code, pre-branch/runtime.

Until this whirlwind launch relaxes a bit, you don't want to "upset the apple cart" so to speak.

It's likely this POPCNT issue is profoundly known and accounted for on a 'to-do' list, but it's very low priority.

Right now they're continuing to address stability on the PS4 and Xbox One clients as well as the initial minimum spec range PC clients.

In their position, most would operate this way. Remember those other games we've listed that were afflicted by POPCNT incompatibility (and later fixed)?

Well - a few of them required 3-4 months before solution. One of them was a couple of weeks post-launch, another was 6 months after launch!

Unfortunately we need to be realistic in terms of timeline expectations. I would, however, mention Anthem's recent SSE refactoring as a hopeful sign.

EA has internal Producers assigned to games/teams (I.e., Bioware, Respawn) and they're constantly communicating with each other.

Priorities can be introduced sooner than anticipated. It comes down to visibility, so we need to keep getting the word out.

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@RevGunthak wrote:

Now, the principle reason for the instruction set quagmire, in all likelihood, is that multiplatform support.

The AMD Jaguar cores in the consoles, 2012 generation chips, support SSE instructions up to and including the SSSE3, SSE 4.1, 4.2 and POPCNT era.

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Let's count the numbers.

The company had made a dedicated build for PC with reduced CPU specifications to cover maximum population. The company had removed AVX, SSE4.2 and SSE4.1, and had kept needless POPCNT and SSSE3.

Gains:

+ Nahalem (first generation of i3/i5/i7). btw. Nahalem has SSE4.2.

Loses:

- Core2quad

- K10 4-6 core

Looks silly to me.

ps. I didn't count AMD Bobcat, it has SSSE3 and POPCNT, but it's just two very slow cores.

@AlBrz80  You're right, it sometimes comes across as an oversight.

We'll see how it goes. Respawn is getting through the launch honeymoon phase supporting its main SKUs first; can't blame them.

Hopefully a couple of junior programmers are assigned tweaking compatibility flags for older CPUs, because that's about all the expertise needed for it.

Dear EA/Respawn,

In the end, we're talking about a bunch of gamers who really want to play Apex Legends - yet cannot even launch the game.

People with adequate specs running games like Devil May Cry 5, PUBG, and Anthem at 1080p/60fps, yet unable to launch Apex due to a compatibility issue.

Please look into reflagging the game's compiler settings for POPCNT retrocompatibility.

Thank you!

We are just a tiny part of has this issue. There are billions of people come across this issue and unistall the game without saying anything. I hope they fix crashing game and this issue.

Still no change, EA please reexamine!