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Gioxor1's avatar
Gioxor1
7 years ago

Crash after update Season 1

Always the same type of crash, while playing the game quit without error. This time I upload the apex_crush.txt and my dxdiag.txt . I hope we can find the true reason for this crash. 
Sorry for my english, have a nice day!

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  • JMUTowlee's avatar
    JMUTowlee
    Seasoned Scout
    7 years ago
    By definition this is caused either by the software or faulty hardware. I have a hard time believing this many people have faulty RAM in their machines, especially when this is the only application causing any of these kinds of crashes on their systems.

    THIS IS THE DEFINITION OF THE EXCEPTION_ACCESS_VIOLATION ERROR:

    The Exception access violation error is related to a memory error and is generally caused due to the software issues whereas in some cases it is found that it might be caused by the faulty RAM module.

    Or in other words, the EXCEPTION_ACCESS_VIOLATION error means that some parts of the software the user is trying to launch might be trying to access protected memory address and the access is denied due to the protection.
  • Lealmin's avatar
    Lealmin
    7 years ago
    Crashed multiple times yet I can't fnd that "apex_crash.txt" anywhere on my computer; checked the game folder and Documents and nothing at all. Worst case scenario I'm crashing because of other reasons and the system is not creating that file.
  • tatr_khorns's avatar
    tatr_khorns
    7 years ago

    Had pretty much a 100% crash rate after the patch, R5Apex EXCEPTION_ACCESS_VIOLATION according to the new crash log

    Found a solution that worked for me, your miles my vary (also my OS is not in English, translation might be a bit off): 

    1. Go to the games folder (Usually C:\Program Files (x86)\Origin Games\Apex)
    2. Right click r5apex.exe and go to Properties
    3. Un-tick the "Write protection" and click Okay (might be called Read-Only actually, trying to translate from a non-English OS)
    4. It will ask you if it should apply the settings to this folder and sub-folder, click okay
    5. Launch Apex again

    The write protection was enabled the next time I checked, but it seems whatever it was trying to write got written and everything seem okay again.

    I used to have a lot of crashes before the patch I managed to fix, like forcing the anti-cheat to restart when it crashes, running as admin, so you might need to do those things as well.

    Hope this helps someone at least 

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