Forum Discussion

7 years ago

Crashes happen way too often

I have just about 40 hours in the game, and about 200 games played total. The game has crashed at least 80 times, and it is very difficult to enjoy the game. Please add a reconnect feature after a cr...

EA_Darko

Community Manager

7 years ago

Sorry to see that you are having issues @Dooooost.

Best thing to do is take a little time and try the steps in this help thread: https://answers.ea.com/t5/Technical-Issues/Community-Crashing-Troubleshooting-Guide/td-p/7447308

Capping the frames per second has helped a lot of users fix issues.

Darko

KendoUnmercy
7 years ago
Cap your frame rate.

Go to origin->game library->right click on Apex ->Game properties->advanced->and put in Command line arguments: +fps_max 75. (You can try setting it lower too (100, 90, 80, etc.) This step has improved stability for a lot of players, but you may need to try some different settings to get it right.

Set Anti-Cheat priority to low in Task Manager.

Launch the game.
Open Task Manager by typing CTRL + ALT + DELETE
Go to Details tab>Find Easy Anti-Cheat program and right click>Set priority to low.

This is resumed solution that worked for most people to stop random crashing.
- Dooooost
  7 years ago
  I did both of these tips; capping frame rate, and setting Easy Anti-Cheat to low, and it helped before the update. Now that the game has updated, I crash 5 out of 10 games.
  - shoot-me-babies
    7 years ago
    for me, after every 10 or 15 mins crash.