Forum Discussion

6 years ago

Crashes since the latest update

Since the latest update (updated 13/9/19) I am experiencing a crash every 30-40 min on PC. This has never happened before! Attached crash report Any other information I need to provide besides the r...

apex_crash.txt2 KB

datsneakyserb

6 years ago

Freezing super bad like fps goes 3 and 15 second screen freeze. ryzen 3600x gtx1080. training mode works good but when i drop in the game i freeze

haassyy
6 years ago
@datsneakyserb I have the same exactly even in training ... the freezing used to happen mostly when I engage the enemies and that makes the game unplayable
- Phrawst
  6 years ago
  I updated to the latest Nvidia drivers (436.30) on around the same day the 700mb Apex update rolled out.
  The game immediately started crashing to desktop during gameplay and generating the apex_crash.txt (attached).
  I rolled the drivers back to 431.60 and the problem went away, until yesterday where I got two crashes. DxDiag.txt also attached.
  i7-9700k (5.0ghz all core overclock) / Strix RTX 2080 / 32 GB Ram
  apex_crash.txt2 KB
  DxDiag.txt87 KB
  - EA_Blueberry
    Community Manager
    6 years ago
    @Phrawst
    
    Have you tried right-clicking on the game in Origin to repair it or tried reinstalling it? Want to make sure we don't overlook some basic steps that could fix it.