Forum Discussion

2 years ago

Solved

Cross bans?

So my account is banned on Apex legends after i bought my new pc but If i want to play on my xbox or ps4 will it cross over?

cross-progression

EA_QueenBee
2 years ago
@rhuhsdhaui,

You can always raise a dispute with our terms of service team to try to get your account unbanned if you feel like it's unjustified. They'll be able to take a look into it for you, and will reply with an email when they're done.

EA_QueenBee

Community Manager

2 years ago

@rhuhsdhaui,

You can always raise a dispute with our terms of service team to try to get your account unbanned if you feel like it's unjustified. They'll be able to take a look into it for you, and will reply with an email when they're done.

rhuhsdhaui

2 years ago

@EA_QueenBee I understand that but, the seller of the pc i purchased (it was used) confirmed that it was hardware banned from apex legends and I would not be able to unban my account

EA_QueenBee
Community Manager
2 years ago
@rhuhsdhaui,

I don't believe we're really able to help with hardware bans on second-hand machines, but you can try reaching out about it again regardless.