Cross Plat Lobby Game Chat Not Working

Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID/EA Account name? Dolcenmarijuana
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Bloodhound
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. The whole map
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Whole match
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? It's been an issue since like cross play
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I can't hear my teammates thru voice chats. I can see people are talking but I can't hear anyone
What should be happening instead? I should be able to hear my teammates
Steps: How can we find the bug ourselves? Idk play the game on my account?

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I would really like to hear my teammates. It makes it hard to play as a team.