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mrpanda9536's avatar
mrpanda9536
Newcomer
2 months ago

Cross platform is not working

On May 14th after the update, I logged into the game to play with my friends who are both on Xbox while i'm on Playstation. When I went to try and invite them I couldn't see the Friends-list page for people that aren't on Playstation. My friends also couldn't see me as well. I tried everything in settings and I do have my cross-platform enabled so I don't know why it wouldn't work. I thought that maybe EA would fix it after a couple days but that was not the case. Please let me know if theres any reason why this is happening and if theres any way I could fix this. Thank you 

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey mrpanda9536​,

    Thanks for the post! This is actually an issue that's still under investigation as it seems it was a bit more widespread than initially thought.

    We're tracking this here so you can keep an eye out for any updates as we get them, thanks for hanging in there in the meantime!

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