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caution969's avatar
caution969
New Novice
3 days ago
Solved

cross prgression issue

Hello 

How can i get cross progression to work? I have linked my both accounts in EA but still it doesn't want to work. I wanted to get my old stuff from my xbox account to my pc account but it doesn't work I have tried everything :(  

Can anyone help me with this problem or am i stuck with two different accounts :( plssss help me guyss

  • Hey caution969,

    Progress is stored on the EA account level, not on individual platforms like PlayStation, Xbox, Steam, etc. Because of that, if you link your platform to a different EA account, you'll lose access to that progress. 

    This would also mean if you had progress on two separate EA accounts, there would be no way to combine or merge that progress. Moving your Xbox link to a different EA account where you play on PC would not copy that Xbox content, it would be left behind on the previous EA account.

    If you're now missing your Xbox content, re-linking that platform to its prior EA account may help restore access there. If you have any issues re-linking, please reach out to support so they can help get your platform account back to its original EA account.

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hey caution969,

    Progress is stored on the EA account level, not on individual platforms like PlayStation, Xbox, Steam, etc. Because of that, if you link your platform to a different EA account, you'll lose access to that progress. 

    This would also mean if you had progress on two separate EA accounts, there would be no way to combine or merge that progress. Moving your Xbox link to a different EA account where you play on PC would not copy that Xbox content, it would be left behind on the previous EA account.

    If you're now missing your Xbox content, re-linking that platform to its prior EA account may help restore access there. If you have any issues re-linking, please reach out to support so they can help get your platform account back to its original EA account.

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