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ocr17cxgv4w9's avatar
ocr17cxgv4w9
Rising Newcomer
2 months ago
Solved

my EA Account has been hacked

my EA Account has been hacked

  • EA_Mako's avatar
    EA_Mako
    2 months ago

    Hey ocr17cxgv4w9,

    Sorry to hear someone else has gotten into your account. If you haven't already, please be sure to go through as many of these security steps as possible to help get your account and system back into your control.

    After that you'll need to get in touch with our support team to help recover the account itself. As they'll need to discuss private account details, that is not something we can assist with here on the forums.

    You can create a new case here and select Game Support > EA Account > I need help with my hacked account so the support team can assist with the actual account recovery. 

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  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey ocr17cxgv4w9,

    Sorry to hear someone else has gotten into your account. If you haven't already, please be sure to go through as many of these security steps as possible to help get your account and system back into your control.

    After that you'll need to get in touch with our support team to help recover the account itself. As they'll need to discuss private account details, that is not something we can assist with here on the forums.

    You can create a new case here and select Game Support > EA Account > I need help with my hacked account so the support team can assist with the actual account recovery. 

  • ocr17cxgv4w9's avatar
    ocr17cxgv4w9
    Rising Newcomer
    2 months ago

    Unfortunately, I do not have access to my account. Is there a way to recover it?

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