Forum Discussion

2 years ago

Solved

Cross Progression Apex

I have my playstation account linked to my EA account and yet when i log into apex legends today it showed up as cross progression. But my playstation account isnt there and my stuff will not get ...

cross-progression

EA_Mako
2 years ago
Hey @Fuzion_A1M,

It looks like your PlayStation account was originally linked to a different EA account.

This would be why you're not seeing that content on your current account, as progress cannot be transferred from one EA account to another.

You would need to re-link your PlayStation account to its original EA account if you're trying to have that content restored.

We do have more information about this in our guides below, but if you run into any issues relinking the accounts you may need to contact support directly for further assistance.

A Quick Guide to Apex Legends Cross Progression - Answer HQ (ea.com)

Now that Cross Progression is here: what you need to know - Answer HQ (ea.com)

EA_Mako

Community Manager

2 years ago

Hey @Fuzion_A1M,

It looks like your PlayStation account was originally linked to a different EA account.

This would be why you're not seeing that content on your current account, as progress cannot be transferred from one EA account to another.

You would need to re-link your PlayStation account to its original EA account if you're trying to have that content restored.

We do have more information about this in our guides below, but if you run into any issues relinking the accounts you may need to contact support directly for further assistance.

A Quick Guide to Apex Legends Cross Progression - Answer HQ (ea.com)

Now that Cross Progression is here: what you need to know - Answer HQ (ea.com)