Forum Discussion

2 years ago

Cross progression not working

I have gotten the pop up about cross progression a day or 2 ago clicked on merge accounts but haven’t received any of my skins from my pc to my Xbox account both accounts are linked under the same ea...

cross-progression

EA_Mako

Community Manager

2 years ago

Sorry @lShifxy, for this PC account created just before Cross Progression, I'm not seeing any of that prior to the merge, however you should have access to the merged content from Xbox while playing on PC now.

Did you have any other PC accounts you may have used in the past as well?

lShifxy

2 years ago

@EA_Mako Oh sorry for wasting your time I just found out my pc account I actually use isn’t linked to my Xbox is there a way I can do it or am I to late

EA_Mako
Community Manager
2 years ago
No worries @lShifxy, glad we figured out what was causing this.

Since that is on a separate EA account there wouldn't be a way to combine the progress unfortunately. Progress is stored on the EA account level, not on individual platforms like PlayStation, Xbox, Steam, etc. This means if you link your platform to a different EA account, you'll lose access to that progress.

So, if you moved your Xbox from this account to the EA account that has your PC progress, you would lose the Xbox progress. There wouldn't be a way to have both from different EA accounts entirely, sorry.