cross progression problem
Hey @TTVtrucked42,
Sorry to hear you've been having some trouble with Cross Progression for a while now.
Just to clarify, progress is stored on the EA account level, not on individual platforms like PlayStation, Xbox, Steam, etc. This means if you link your platform to a different EA account, you'll lose access to that progress.
There is not a way to transfer your content from one EA account to another, so if you had linked that Xbox to a different EA account to try and facilitate that, I'm afraid that would be the reason for missing progress. Please see this page for more information on the effects of unlinking an account.
From this point, while we can't guarantee it will restore progress, the only way to attempt restoration would be to re-link the original EA account. We have some additional information about this particular situation in our blog and guides below, but if you have any issues re-linking your accounts please reach back out to support so they can help get your platform account back to its original EA account.
