Forum Discussion

2 years ago

Cross Progression skins not showing

Hey, I had several skins from my xbox account: aBabyShoe and I recently merged them via Cross Progression in Apex to my account NationFive. My problem comes that I cannot visualize those skins that ...

EA_Pulsar

Community Manager

2 years ago

If your Xbox profile was already unlinked from your previous account and linked with a new EA profile, that will reset your account progress. There is a warning you need to accept before completing these steps, and we have it explained here on our website. Account Unlinking Risks

You can reach out to our support team and they will be able to check your account history.