Forum Discussion

CitrusBandit13's avatar
CitrusBandit13
5 years ago

Crossplay Issues (Xbox Child Acct + PC)

Hello, We've been trying to play Apex Legends with an Xbox Child Account + PC account. Xbox account has Live Gold and plays Apex Legends with multiple friends (on Xbox). I disabled all of the child...
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hi @jilli1003, 


Thank you for the details!

Just to confirm, have you double-checked the Xbox privacy settings on your son's account to make sure that cross-play is enabled there? You can find more info on how to access those settings over at the Microsoft Support website. 

Let me know if he's still having trouble playing with his friends on PS4 with cross-play enabled in the Xbox privacy settings. Thanks again!

/Kent

jilli1003's avatar
jilli1003
5 years ago

Hello again, 

Yes, I have double-checked all the permissions are allowed. He still has the same problem, unfortunately. 

Jill 

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.37,005 PostsLatest Activity: 3 days ago