Crossplay Issues (Xbox Child Acct + PC)

@jilli1003 

Thanks for following up!

Can we try out some connectivity troubleshooting to see if this might actually be connection-related? A good place to start off would be with the basic connectivity steps over at the EA Help website. If you're still seeing the same issues after that check out the Xbox-specific steps as well. 

Let me know how that goes once you've had the chance to try it out. Thanks again, 

/Kent

I have the exact same issue. Bought an Xbox to play apex with my son but never gets the friend request either from PC or Xbox. We are not using the same accounts and I turned off all security on his account. Still not working. We can both play apex fine and I can play with PC friends, and  he can play with Xbox friends, but there is no way to play cross plattform PC to Xbox.

We can play Fortnite cross platform so clearly this is an issue with Apex specifically.

Hi @OldFartThatFart, 

Were you able to try running any of the troubleshooting steps from the links in my previous response? Are you still running into the same issues after that? 

/Kent

I can not play with my kids account. Using my own account on xbox gives med the same ea account issue but then a third account can invite both my xbox and pc players.

I have not found ant way possible to connect my sons account even if I delete mine.

My son only have an Xbox account.

I could try connecting another new ea account and point that to a new xbox account for an adult but that would reset my sons progress.