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GRISLY44's avatar
2 years ago
Solved

crossprogression problem. can you merge accounts twice?

hi so i have 2 ea accounts. one of them is my main account wich i play apex on and the other has both my psn and xbox live linked. but i wanted to merge them. so i unlinked the xbox and playstation on my seccond ea account and then linked them to my main ea account but it does not work. is it because they have already merged and now cant undo it? or maybe it has now become one within my seccond ea account. if that is the case is it possible to merge ea accounts and see if that works?

if anyone knows anythin or has had the same problem please help.

update:i just read this but dont know for certain if its true.

 "YOU CANT MERGE 2 EA acc into one. so if u have psn in one EA acc and steam in another EA acc then they cant do nothing about it."

5 Replies

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @GRISLY44,

    The information you've edited into your post here is correct, I'm afraid.

    Progress is stored on the EA account level rather than your Xbox/PlayStation accounts, so when you move one of those off the EA account, the progress cannot be transferred with it. The progress would still be on the original EA account.

    There is not a way to transfer or merge progress between different EA accounts unfortunately.

    Please feel free to check out our guides below for more details on this particular scenario!

    A Quick Guide to Apex Legends Cross Progression - Answer HQ (ea.com)

    Now that Cross Progression is here: what you need to know - Answer HQ (ea.com) 

  • ok @EA_Mako  thank you very much for the answer. luckily i dont have anything major on the other 2 accounts, but this is definetly good to know for in the future so i wont make the same mistake.

  • @EA_Mako Hey any chance you could help me so i haven't played apex in awhile and saw the cross progresion when i got on but it automatically linked to the wrong xbox account and i have no items on it, i have spent alot of money on this game on both of my platforms can i get a relink somehow just this one time

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