Forum Discussion
I am getting 0xC0000005 errors in my dump and frquent crashes while playing as well. Attention to what started causing this in S12 would be appreciated.
- 4 years ago
Hi people!
If you can, please attach your logfiles here. It may help us find the solution.
They should be in C:\Program Files (x86)\Steam\steamapps\common\Apex Legends\Crashpad\db.
Thanks!
- 4 years ago
I don't know how to convert dmp to txt, but I loaded the dmp file below as an example.
Dump Summary
------------
Dump File: 44b97c60-0c5f-46f1-be63-12210847cdbc.dmp : W:\Steam\steamapps\common\Apex Legends\Crashpad\db\44b97c60-0c5f-46f1-be63-12210847cdbc.dmp
Last Write Time: 2/11/2022 4:07:36 AM
Process Name: r5apex.exe : W:\Steam\steamapps\common\Apex Legends\r5apex.exe
Process Architecture: x64
Exception Code: 0xC0000005
Exception Information: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
Heap Information: Not PresentSystem Information
------------------
OS Version: 10.0.19043
CLR Version(s):Modules
-------
Module Name Module Path Module Version
----------- ----------- --------------
r5apex.exe W:\Steam\steamapps\common\Apex Legends\r5apex.exe 1.0.0.0
ntdll.dll C:\Windows\System32\ntdll.dll 10.0.19041.1466
kernel32.dll C:\Windows\System32\kernel32.dll 10.0.19041.1503
KERNELBASE.dll C:\Windows\System32\KERNELBASE.dll 10.0.19041.1503
shell32.dll C:\Windows\System32\shell32.dll 10.0.19041.1503
msvcp_win.dll C:\Windows\System32\msvcp_win.dll 10.0.19041.789
ucrtbase.dll C:\Windows\System32\ucrtbase.dll 10.0.19041.789
user32.dll C:\Windows\System32\user32.dll 10.0.19041.1503
win32u.dll C:\Windows\System32\win32u.dll 10.0.19041.1526
gdi32.dll C:\Windows\System32\gdi32.dll 10.0.19041.1202
gdi32full.dll C:\Windows\System32\gdi32full.dll 10.0.19041.1466
advapi32.dll C:\Windows\System32\advapi32.dll 10.0.19041.1466
msvcrt.dll C:\Windows\System32\msvcrt.dll 7.0.19041.546
sechost.dll C:\Windows\System32\sechost.dll 10.0.19041.1466
rpcrt4.dll C:\Windows\System32\rpcrt4.dll 10.0.19041.1466
ole32.dll C:\Windows\System32\ole32.dll 10.0.19041.1202
combase.dll C:\Windows\System32\combase.dll 10.0.19041.1348
imm32.dll C:\Windows\System32\imm32.dll 10.0.19041.546
ws2_32.dll C:\Windows\System32\ws2_32.dll 10.0.19041.546
bcrypt.dll C:\Windows\System32\bcrypt.dll 10.0.19041.1023
avifil32.dll C:\Windows\System32\avifil32.dll 10.0.19041.1
Wldap32.dll C:\Windows\System32\Wldap32.dll 10.0.19041.546
IPHLPAPI.DLL C:\Windows\System32\IPHLPAPI.DLL 10.0.19041.546
mileswin64.dll W:\Steam\steamapps\common\Apex Legends\mileswin64.dll 10.0.61.4
binkawin64.dll W:\Steam\steamapps\common\Apex Legends\binkawin64.dll 10.0.61.4
normaliz.dll C:\Windows\System32\normaliz.dll 10.0.19041.546
d3d11.dll C:\Windows\System32\d3d11.dll 10.0.19041.1202
winmm.dll C:\Windows\System32\winmm.dll 10.0.19041.546
D3DCOMPILER_43.dll C:\Windows\System32\D3DCOMPILER_43.dll 9.29.952.3111
msvfw32.dll C:\Windows\System32\msvfw32.dll 10.0.19041.1
crypt32.dll C:\Windows\System32\crypt32.dll 10.0.19041.1320
msacm32.dll C:\Windows\System32\msacm32.dll 10.0.19041.1
avrt.dll C:\Windows\System32\avrt.dll 10.0.19041.546
steam_api64.dll W:\Steam\steamapps\common\Apex Legends\steam_api64.dll 5.25.65.21
bink2w64.dll W:\Steam\steamapps\common\Apex Legends\bink2w64.dll 1.999.4.0
dxgi.dll C:\Windows\System32\dxgi.dll 10.0.19041.1266
oleaut32.dll C:\Windows\System32\oleaut32.dll 10.0.19041.985
comctl32.dll C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.19041.1110_none_792d1c772443f647\comctl32.dll 5.82.19041.1110
dsound.dll C:\Windows\System32\dsound.dll 10.0.19041.1
winmmbase.dll C:\Windows\System32\winmmbase.dll 10.0.19041.1
powrprof.dll C:\Windows\System32\powrprof.dll 10.0.19041.546
setupapi.dll C:\Windows\System32\setupapi.dll 10.0.19041.1503
cfgmgr32.dll C:\Windows\System32\cfgmgr32.dll 10.0.19041.1151
hid.dll C:\Windows\System32\hid.dll 10.0.19041.546
wininet.dll C:\Windows\System32\wininet.dll 11.0.19041.1320
GameOverlayRenderer64.dll C:\Program Files (x86)\Steam\GameOverlayRenderer64.dll 7.0.91.85
psapi.dll C:\Windows\System32\psapi.dll 10.0.19041.546
umpdc.dll C:\Windows\System32\umpdc.dll 0.0.0.0
version.dll C:\Windows\System32\version.dll 10.0.19041.546
shlwapi.dll C:\Windows\System32\shlwapi.dll 10.0.19041.1023
steamclient64.dll C:\Program Files (x86)\Steam\steamclient64.dll 7.0.91.85
imagehlp.dll C:\Windows\System32\imagehlp.dll 10.0.19041.1415
secur32.dll C:\Windows\System32\secur32.dll 10.0.19041.546
tier0_s64.dll C:\Program Files (x86)\Steam\tier0_s64.dll 7.0.91.85
mswsock.dll C:\Windows\System32\mswsock.dll 10.0.19041.546
vstdlib_s64.dll C:\Program Files (x86)\Steam\vstdlib_s64.dll 7.0.91.85
sspicli.dll C:\Windows\System32\sspicli.dll 10.0.19041.1266
SHCore.dll C:\Windows\System32\SHCore.dll 10.0.19041.1387
CRYPTBASE.DLL C:\Windows\System32\CRYPTBASE.DLL 10.0.19041.546
bcryptPrimitives.dll C:\Windows\System32\bcryptPrimitives.dll 10.0.19041.1415
msasn1.dll C:\Windows\System32\msasn1.dll 10.0.19041.546
cryptnet.dll C:\Windows\System32\cryptnet.dll 10.0.19041.906
drvstore.dll C:\Windows\System32\drvstore.dll 10.0.19041.1320
devobj.dll C:\Windows\System32\devobj.dll 10.0.19041.1151
wldp.dll C:\Windows\System32\wldp.dll 10.0.19041.1320
kernel.appcore.dll C:\Windows\System32\kernel.appcore.dll 10.0.19041.546
dbghelp.dll C:\Windows\System32\dbghelp.dll 10.0.19041.867
dbgcore.dll C:\Windows\System32\dbgcore.dll 10.0.19041.789
nvldumdx.dll C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_31a2adf8c49e7799\nvldumdx.dll 30.0.15.1165
wintrust.dll C:\Windows\System32\wintrust.dll 10.0.19041.1503
cryptsp.dll C:\Windows\System32\cryptsp.dll 10.0.19041.546
rsaenh.dll C:\Windows\System32\rsaenh.dll 10.0.19041.1052
nvwgf2umx.dll C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_31a2adf8c49e7799\nvwgf2umx.dll 30.0.15.1165
windows.storage.dll C:\Windows\System32\windows.storage.dll 10.0.19041.1503
nvspcap64.dll C:\Windows\System32\nvspcap64.dll 3.25.0.84
profapi.dll C:\Windows\System32\profapi.dll 10.0.19041.844
ntmarta.dll C:\Windows\System32\ntmarta.dll 10.0.19041.546
NvCamera64.dll C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_31a2adf8c49e7799\NvCamera\NvCamera64.dll 7.1.797.808
XINPUT9_1_0.dll C:\Windows\System32\XINPUT9_1_0.dll 10.0.19041.1
dinput8.dll C:\Windows\System32\dinput8.dll 10.0.19041.1
WindowsCodecs.dll C:\Windows\System32\WindowsCodecs.dll 10.0.19041.1151
inputhost.dll C:\Windows\System32\inputhost.dll 10.0.19041.906
propsys.dll C:\Windows\System32\propsys.dll 7.0.19041.1023
CoreMessaging.dll C:\Windows\System32\CoreMessaging.dll 10.0.19041.746
WinTypes.dll C:\Windows\System32\WinTypes.dll 10.0.19041.1348
CoreUIComponents.dll C:\Windows\System32\CoreUIComponents.dll 10.0.19041.546
DXCore.dll C:\Windows\System32\DXCore.dll 10.0.19041.546
d3dcompiler_47_64.dll C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_31a2adf8c49e7799\NvCamera\d3dcompiler_47_64.dll 6.3.9600.16384
nvapi64.dll C:\Windows\System32\nvapi64.dll 30.0.15.1165
nvcuda64.dll C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_31a2adf8c49e7799\nvcuda64.dll 30.0.15.1165
XInput1_3.dll C:\Windows\System32\XInput1_3.dll 9.18.944.0
EasyAntiCheat_x64.dll W:\Steam\steamapps\common\Apex Legends\EasyAntiCheat_x64.dll 2.0.0.0
msctf.dll C:\Windows\System32\msctf.dll 10.0.19041.1503
clbcatq.dll C:\Windows\System32\clbcatq.dll 2001.12.10941.16384
textinputframework.dll C:\Windows\System32\textinputframework.dll 10.0.19041.1503
mscms.dll C:\Windows\System32\mscms.dll 10.0.19041.746
ColorAdapterClient.dll C:\Windows\System32\ColorAdapterClient.dll 10.0.19041.546
userenv.dll C:\Windows\System32\userenv.dll 10.0.19041.572
Windows.Internal.Graphics.Display.DisplayColorManagement.dll C:\Windows\System32\Windows.Internal.Graphics.Display.DisplayColorManagement.dll 10.0.19041.1266
MMDevAPI.dll C:\Windows\System32\MMDevAPI.dll 10.0.19041.1503
wdmaud.drv C:\Windows\System32\wdmaud.drv 10.0.19041.1
ksuser.dll C:\Windows\System32\ksuser.dll 10.0.19041.1
AudioSes.dll C:\Windows\System32\AudioSes.dll 10.0.19041.1503
msacm32.drv C:\Windows\System32\msacm32.drv 10.0.19041.488
midimap.dll C:\Windows\System32\midimap.dll 10.0.19041.488
Windows.UI.dll C:\Windows\System32\Windows.UI.dll 10.0.19041.746
WindowManagementAPI.dll C:\Windows\System32\WindowManagementAPI.dll 0.0.0.0
twinapi.appcore.dll C:\Windows\System32\twinapi.appcore.dll 10.0.19041.964
XAudio2_6.dll C:\Windows\System32\XAudio2_6.dll 9.28.1886.0
resourcepolicyclient.dll C:\Windows\System32\resourcepolicyclient.dll 10.0.19041.546
dwmapi.dll C:\Windows\System32\dwmapi.dll 10.0.19041.746
MessageBus.dll C:\Program Files\NVIDIA Corporation\NvContainer\MessageBus.dll 1.22.2758.1620
nsi.dll C:\Windows\System32\nsi.dll 10.0.19041.610
dhcpcsvc.dll C:\Windows\System32\dhcpcsvc.dll 10.0.19041.546
ui.dll W:\Steam\steamapps\common\Apex Legends\paks\Win64\ui.dll 0.0.0.0
NapiNSP.dll C:\Windows\System32\NapiNSP.dll 10.0.19041.546
pnrpnsp.dll C:\Windows\System32\pnrpnsp.dll 10.0.19041.546
wshbth.dll C:\Windows\System32\wshbth.dll 10.0.19041.546
nlaapi.dll C:\Windows\System32\nlaapi.dll 10.0.19041.1151
dnsapi.dll C:\Windows\System32\dnsapi.dll 10.0.19041.1320
winrnr.dll C:\Windows\System32\winrnr.dll 10.0.19041.546
rasadhlp.dll C:\Windows\System32\rasadhlp.dll 10.0.19041.546
FWPUCLNT.DLL C:\Windows\System32\FWPUCLNT.DLL 10.0.19041.1526
wbemprox.dll C:\Windows\System32\wbem\wbemprox.dll 10.0.19041.1320
wbemcomn.dll C:\Windows\System32\wbemcomn.dll 10.0.19041.1081
wbemsvc.dll C:\Windows\System32\wbem\wbemsvc.dll 10.0.19041.1320
fastprox.dll C:\Windows\System32\wbem\fastprox.dll 10.0.19041.546
amsi.dll C:\Windows\System32\amsi.dll 10.0.19041.746
MpOAV.dll C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.2201.10-0\MpOAV.dll 4.18.2201.10
dhcpcsvc6.DLL C:\Windows\System32\dhcpcsvc6.DLL 10.0.19041.546
schannel.dll C:\Windows\System32\schannel.dll 10.0.19041.1466
mskeyprotect.dll C:\Windows\System32\mskeyprotect.dll 10.0.19041.1202
ntasn1.dll C:\Windows\System32\ntasn1.dll 10.0.19041.546
ncrypt.dll C:\Windows\System32\ncrypt.dll 10.0.19041.662
ncryptsslp.dll C:\Windows\System32\ncryptsslp.dll 10.0.19041.546
wevtapi.dll C:\Windows\System32\wevtapi.dll 10.0.19041.1266 - 4 years ago
Hi.
I have the same issue.
Based on the dump obtained by crashpad I can assume that it is a simple nullptr issue.
Reg rcx was null when this instruction executed mov word ptr [rcx+38h],dx
And I see NULL_CLASS_PTR_WRITE in all dumps provided by other people.
So we can say that rcx must have contained a pointer to the class.
It is certain that it has nothing to do with overclocking.
- 4 years ago
@Deniskore wrote:Hi.
I have the same issue.
Based on the dump obtained by crashpad I can assume that it is a simple nullptr issue.
Reg rcx was null when this instruction executed mov word ptr [rcx+38h],dx
And I see NULL_CLASS_PTR_WRITE in all dumps provided by other people.
So we can say that rcx must have contained a pointer to the class.
It is certain that it has nothing to do with overclocking.
Is this something we can fix ourselves for the time being? I'm not sure what this means.
About Apex Legends Technical Issues
Community Highlights
- EA_Blueberry7 years ago
Community Manager
Recent Discussions
- 3 hours ago
- 3 hours ago
- 6 hours ago
- 10 hours ago
- 11 hours ago