Forum Discussion
Attached is a text document for a dxdiag performed this morning, 2JUL2021 at 0729. Thanks again for your help.
Thank you!
Looking through the DxDiag I noticed that your PC is using a Killer network card. Have you checked to make sure you have the most recent version of the Killer Network drivers installed? You can find more details on how to install them at the Intel support website.
Let me know if you're still having any trouble after installing them. Thanks!
/Kent
- 4 years ago
My drivers are all up to date. Just double-checked at their website as well. Notta.
- EA_Kent4 years ago
Community Manager
Thanks for checking!
What happens if you start your PC in a Clean Boot before launching Apex Legends? If there's anything else running that could be causing this that may help get around it. You can find more information on how to set up a Clean Boot at the EA Help website.
Let me know how that goes once you're able to give it a shot. Thanks!
/Kent
- 4 years ago
I'm not sure what happened, but I'm not longer experiencing the stuttering. The only changes that I've seen have been Windows security/intelligence updates going through. I guess that works? Well, thanks for your help.