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Zharkliff's avatar
4 years ago
Solved

Data Center: Downloading... 0

I'm an Xbox One player and I cannot get past the Apex sign in screen on my account. As my title says, all I get is "Data Center: Downloading... 0". I've left it open for hours and saw no change. I can get on the game if I use other accounts, but I have bought so much stuff I don't want to lose my account. I've tried changing DNS, power cycling my system, etc. All the troubleshooting tips and nothing works. Can someone help me please?

  • I found a fix. I had to sign in to my account, and then delete that accounts saved data from my console. When I signed back in it synced just fine and I'm able to get into the game now. So it seems to be a syncing issue rather than connection.

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