Forum Discussion

zaystrong's avatar
6 years ago
Solved

Didn’t receive my apex legend coins

I bought apex legend coins after game installed and it charged my bank but apex legend coins not showing wtf gamer tag is ZayStrong

  • Hey all I merged some of your posts together into one so everyone receives the same message. 

    We will always make sure you get the content/coins you purchased for Apex Legends.

    It might take a little bit of time for the purchase to register to the account. If restarting the console/PC doesn't push the transaction through for you, please reach out to our Live-Support team and they'll do what they can to place them on the account. 

    Click here to contact an EA Advisor

    If you purchased them on Xbox or PlayStation, we recommend checking their service status to make sure they aren't experiencing any service issues at the time of the purchase which can cause delays. Double-check your purchase history too to ensure the transaction shows as completed.

    Xbox Status

    https://support.xbox.com/en-US/xbox-live-status

    PlayStation Status

    https://status.playstation.com/en-US/

    Thank you for playing Apex Legends and good luck in Kings Canyon!

144 Replies

  • I bought 10$ worth of apex coins 2x and my account got charged but I did not get the coins my account name is Dirtymiggz 

  • BigManBals's avatar
    BigManBals
    Seasoned Newcomer
    3 years ago

    I've bought apex coins on 4 different occasions and I haven't received coins from any of them

    I put in a refund request but absolutely nothing happened i didnt get a refund or the coins added to my account. I submitted the correct screenshot and information needed and I got absoloutey nothing. I have just bought coins for the chinese new years event to get the octane skin and once again I haven't had the coins added.

  • BigManBals's avatar
    BigManBals
    Seasoned Newcomer
    3 years ago

    I've bought apex coins on 4 different occasions and I haven't received coins from any of them

    I put in a refund request but absolutely nothing happened i didnt get a refund or the coins added to my account. I submitted the correct screenshot and information needed and I got absoloutey nothing. I have just bought coins for the chinese new years event to get the octane skin and once again I haven't had the coins added. gt: BigManBals

Featured Places

Node avatar for Apex Legends Technical Issues

Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 19 hours ago
39,381 Posts