11 months ago
Disabled EA Email
Growing increasingly frustrated with the support and customer service provided by EA. Trying to correct an EA account being associated with a disabled EA email. Chat functionality has not been useful and therefore not possible to open a case.
Looking for any assistance in having this corrected.
Hi there, @Pepps1890
I'm sorry to say, we're not able to help with account related issues over Answers HQ. Please follow the steps below to start a chat with an advisor.
- Go to https://help.ea.com/en/help-home/
- Type EA Account into the search field
- Select the EA Account tile
- Click on See more topics
- Click on 'I need to update my EA account information'
- Click on the option for chat