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Sagas's avatar
Sagas
Seasoned Novice
5 years ago
Solved

Disk Write Error

I have a primary SSD with the OS and some other applications and a secondary HDD with Origin and games in it. Every time I try to install the game it will say "disk write error" and cannot complete t...
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    @Sagas 

    Got it, thanks! If you had the game installed previously on a different HDD before switching the drives, I'm curious if there might be something left over in the registry that's causing issues. You can try running something like CCleaner to see if that helps, but keep in mind it would be at your own risk. 

    If that's something you're interested in trying check out the CCleaner website for more info. If you do give it a shot please let me know if you're still getting the same disk write errors afterward. Thanks again!

    /Kent

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hi @Sagas, 


Have you ever had Apex Legends installed on your PC in the past, or is this the first time you've ever tried installing the game? 

/Kent

Sagas's avatar
Sagas
Seasoned Novice
5 years ago

Hey, Kent! 

This is the first time I install the game in the disc. I have changed all my drives so the first time I got the error was a clean installation.

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Sagas 

    Got it, thanks! If you had the game installed previously on a different HDD before switching the drives, I'm curious if there might be something left over in the registry that's causing issues. You can try running something like CCleaner to see if that helps, but keep in mind it would be at your own risk. 

    If that's something you're interested in trying check out the CCleaner website for more info. If you do give it a shot please let me know if you're still getting the same disk write errors afterward. Thanks again!

    /Kent

    • Sagas's avatar
      Sagas
      Seasoned Novice
      5 years ago

      Ah, yes, I had Apex installed in my old (and dead) HDD.

      I ran CCleaner and cleaned the applications and Windows' stuff, then checked for registry issues (There was over 1,200!) and fixed all of them. Lastly I rebooted my PC. Then I tried to install Apex one more time. I was anxious the whole time. To my surprise and joy it installed completely, and with no errors whatsoever! I played two games and died pathetically because I am less than a pan in the battlefield, but I surely still enjoy Apex! 

      Thank you, Kent! Thank you very much!

      • EA_Kent's avatar
        EA_Kent
        Icon for Community Manager rankCommunity Manager
        5 years ago

        @Sagas 

        Good to hear! I'm glad it helped. Thanks for following up and letting me know. 👍

        /Kent

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