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qnraziel's avatar
qnraziel
5 years ago

Do I use Steam username or Origin for Reporting?

Hello I had just been playing ranked on the Steam version of Apex Legends and got banned. I did not use any cheating software or application. I would like to report to EA about the issue but I'm not...
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
5 years ago
@qnraziel If you have been banned and which to dispute the ban for any reason you will need to reach out to our TOS team for them to further investigate this issue. When creating a ticket you will use your EA Account information (you can sign into the help site with your EA Account)_and can begin the dispute process with the information above.
qnraziel's avatar
qnraziel
5 years ago

That does not answer my question. My question is should I use my Steam username or Origin username to Report to EA because I play Apex Legends on Steam...

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago
    @qnraziel CAn you clarify what you mean by a report to EA? Are you referring to a form you are trying to fill out? When contacting EA Help or filling out a Form with EA you would want to use your EA Account information, since other Platforms will link back to your EA Account when playing an EA Game.

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