Duplicate Email?
Trying to log into Apex after turning thirteen, it asked me to upgrade to a teen account and I put in the email I use for this account but it said “Duplicate Email” and won’t let me continue. If it helps, I play on Switch.
Forum Discussion
2 Replies
- EA_Barry
Community Manager
Check the following link for info on changing to a teen account:
https://help.ea.com/en-us/help/account/age-up-ea-account
If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/
For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/Thanks.
I’m still not being able to log into Apex; the error is still happening and you haven’t elaborated on what the “Duplicate Email” even is
Community Highlights
- EA_Blueberry7 years ago
