Forum Discussion

dyllmcnizzle97's avatar
dyllmcnizzle97
5 years ago
Solved

EA account banned for offensive name for no reason

EA account suspended for 7 days and they changed my name for being racially offensive .. MY EA tag is dismikelowry .. in what universe is that offensive .. could you have a real person actually look ...
  • CarbonCarl's avatar
    CarbonCarl
    5 years ago

    @dyllmcnizzle97


    You may have been flagged by mistake then. I’m not sure how their ban system works for names wether it’s automated or manually done but it will be worth starting a case for it if you haven’t already.

    Contact the ToS Team using the following link: https://help.ea.com/en/contact-us/

    Select Origin>Choose Platform>Manage Account >Banned or Suspended account and then select an available contact option

    If you create a case it may not be answered within seven days which I know won’t be of great help, but  if they can remove the ‘strike’ from your account then it might prevent a perma ban in the future if ever you’re flagged again for breaking rules etc.

CarbonCarl's avatar
CarbonCarl
Hero (Retired)
5 years ago

Hi @dyllmcnizzle97  

I personally don’t see anything wrong with that name, Bad Boys for life. Are you sure that’s the name it’s referring to?
It could be referencing another name tag you might be using related to a specific game.

  • dyllmcnizzle97's avatar
    dyllmcnizzle97
    5 years ago
    @CarbonCarl Nah bro I only use that name I only play apex and fight night round 4
    • CarbonCarl's avatar
      CarbonCarl
      Hero (Retired)
      5 years ago

      @dyllmcnizzle97


      You may have been flagged by mistake then. I’m not sure how their ban system works for names wether it’s automated or manually done but it will be worth starting a case for it if you haven’t already.

      Contact the ToS Team using the following link: https://help.ea.com/en/contact-us/

      Select Origin>Choose Platform>Manage Account >Banned or Suspended account and then select an available contact option

      If you create a case it may not be answered within seven days which I know won’t be of great help, but  if they can remove the ‘strike’ from your account then it might prevent a perma ban in the future if ever you’re flagged again for breaking rules etc.

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